Privacy Policy

1.1 Sarovyn respects the privacy of every individual engaging with our Site, experiences, digital platforms, training programs, or membership ecosystem. We comply with applicable data protection laws and safeguard your information with care.

1.2 This Policy outlines:

• The type of personal information we collect
• How we use and process your information
• When we may share your information
• How we safeguard your information
• Your rights and how to contact us
• Our Cookies Policy
• How this Policy may change
  

2.1 Personal Information You Provide to Us
We may collect personal information including your name, email address, phone number, mailing address, billing address, payment information, date of birth, and information submitted through forms or registrations.

Information is gathered when you:

• Register for a training session or event
• Sign up for membership
• Make a purchase
• Create an account
• Join our newsletter
• Submit a contact form
• Participate in surveys
• Communicate with us through any channel
  

2.2 Information Automatically Collected
Through cookies and analytics tools (e.g., Matomo), we may collect:

• IP address
• Browser type and device information
• Operating system
• Site usage, navigation patterns
• Location data (general, not precise)
• Traffic logs and session activity
  

When this information can identify you, we treat it as Personal Information.

2.3 Information From Third Parties
We may receive information about you from trusted partners—for example, payment processors, event platforms, or membership systems—to fulfill transactions or improve services.

2.4 Children’s Privacy
Sarovyn does not knowingly collect Personal Information from children under 13. If such information is discovered, it will be deleted in compliance with COPPA and applicable law.

3.1 Personal Information may be used to:

• Process purchases, registrations, and membership transactions
• Communicate updates, confirmations, or changes to your registrations or orders
• Notify your emergency contact when required
• Deliver customer support
• Send Sarovyn announcements, updates, or exclusive offers
• Improve user experience, site performance, and service quality
• Conduct analytics, research, and internal reporting
• Provide marketing communications (email, SMS, phone), where permitted
• Personalize your Sarovyn experience

3.2 We may combine your Personal Information with data from our internal systems and third-party sources to improve accuracy and service relevance.

3.3 You may opt out of marketing communications at any time by emailing [email protected] or using the unsubscribe link in any email.

We only share your Personal Information when necessary and in accordance with this Policy.

4.1 Service Providers
We may disclose your information to third-party vendors who support our operations—such as payment processors, email platforms, analytics tools, or logistics partners. These partners must process your information under strict confidentiality and data protection standards.

4.2 Legal or Safety Requirements
We may disclose Personal Information if required to:

• Comply with legal obligations, subpoenas, court orders
• Cooperate with law enforcement
• Protect the rights, property, or safety of Sarovyn, our users, or the public
• Investigate suspected fraudulent or unlawful activity
  

4.3 Business Transactions
If Sarovyn undergoes a sale, merger, restructuring, financing, or dissolution, Personal Information may be disclosed or transferred to the relevant party under confidentiality protections.

4.4 Marketing Partners
We may share Personal Information with approved partners offering products or services aligned with Sarovyn’s experience. You may opt out at any time by emailing [email protected].

5.1 We implement commercially reasonable technical, administrative, and physical safeguards to protect your Personal Information from unauthorized access, loss, or misuse.

5.2 Sensitive data—such as credit or debit card information—is encrypted using Secure Socket Layer (SSL) protocol during transmission.

5.3 Personal Information is retained only as long as necessary for:

• Completing the intended purpose
• Complying with legal and regulatory requirements

Supporting internal recordkeeping and analysis

Sarovyn uses cookies and analytics tools to enhance your browsing experience, analyze performance, and personalize content.

You may adjust your browser settings to manage or disable cookies, though certain features may not function properly without them.

Our Cookies Policy may be updated periodically.

We may revise this Policy at any time.
Material changes will be posted with a revised “Effective Date.” Continued use of the Site indicates your acceptance of the updated Policy.

You may:

• Request access to your Personal Information
• Request corrections or updates
• Request deletion where permitted by law
• Opt out of marketing communications
• Ask questions about how your information is used
  

To exercise these rights, contact us at:
[email protected]