FAQs

Yes. The media release section must be completed for every participating adult and minor.

You may decline permission to be photographed or recorded. Guests who decline will be identified during check-in, and the media team will accommodate that selection throughout the event.

Adults must complete the media selection for themselves. The adult completing the forms for a minor must make a separate selection for each child in their care.

One adult may complete the forms for themselves and add multiple participating children.

The adult must provide the requested information and complete the waiver and media release for each child listed.

The confirmation email will provide the unique identifier information connected to the completed submission.

Bring the code provided in the email to check-in so staff can confirm all participants included on that submission.

Yes. An adult bringing a child who is not their own may complete the event forms for that child, provided they have permission to bring the child and accept responsibility for supervising them during the event.

The adult must identify that they are not the child’s parent or legal guardian when completing the form.

Guests must report to the designated Sarovyn check-in area before entering the skating area.

Look for event signage or ask a staff member for directions when you arrive.

Yes.

Every participating person must be checked in before entering the skating area, including guests who completed their forms before the event.

Completing the forms online expedites check-in but does not replace the on-site check-in process.

Guests who completed the forms online should present the unique identifier code received by email.

Guests completing the forms on site should be prepared to provide the required participant, emergency contact, waiver, and media release information.

Provide the check-in team with the name and email address used to complete the forms.

Staff will confirm the submission before allowing participants to enter the skating area.

Guests should follow posted signs or staff directions for available restroom access at the refuge.

Children must be accompanied as appropriate.

The event is being held on an outdoor paved area.

Guests who need specific accessibility information should contact Sarovyn before the event so available access and accommodations can be confirmed.